![]() Hi DStub5, Thank you very much for sharing that information. I have started a thread at Cyberlink when I have uploaded the diag files they have requested. How are you connecting the monitors? Which video ports are you using? I use both HDMI and the micro (hdmi?) the only other available.Īre you using adapters or converters? No.įor testing purposes, if you use a different application besides Power DVD v19, is the problem the same? I run a playlist of videos on the second monitor, so I am unsure if any other package will duplicate this? ![]() When did the issue start? When V19 was installed. Was it working fine before? Yes, no problems at all with any other package.ĭid you make any recent hardware/software changes? No, only the upgrade to DVD v19 which has given rise to the issues. Is this a new computer? No, its around two years old. ![]() ![]() In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system: ![]()
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